Privacy Policy

Last updated: July 2025

1. Who We Are

This website is operated by Forge Class Software Ltd, a UK-based provider of educational software. We are committed to protecting your privacy and handling your data in a responsible and transparent way.

2. What Data We Collect

We may collect and process the following data:

• School or organisation name
• Contact details (e.g. email address, phone number)
• Files submitted through purchase order forms
• Technical support queries
• Stripe payment data (processed securely by Stripe)

3. How We Use Your Data

We use your data to:

• Process orders and issue license keys
• Respond to support or sales enquiries
• Send essential service-related communications (e.g. invoice, license details)
• Improve our website and services

4. Who We Share Data With

We do not sell your data. We only share data with trusted service providers when necessary, including:

• Stripe – for secure payment processing
• Email providers – for order confirmations and support
• Hosting services – to run our website and backend

5. Legal Basis for Processing

We process your data based on:

• Contractual necessity – to fulfil your order or enquiry
• Legitimate interest – to run and improve our services
• Legal obligation – e.g. for tax or accounting compliance

6. Data Storage and Security

We store your data securely and take appropriate technical measures to protect it. Files uploaded through the site (e.g. purchase orders) are deleted after processing unless needed for financial records.

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict processing in certain cases
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

We use cookies only for essential site functionality (e.g. form security or session management). We do not use tracking or advertising cookies at this time.

9. Contact Us

If you have any questions about this policy or your data, please contact us:

Forge Class Software Ltd
Email: enquiries@forgeclass.co.uk
Phone: 07825 030128