Privacy policy

This website is operated by Forge Class Software Ltd (company number 16547331), a UK-based provider of educational software.

We are committed to protecting your privacy and handling your data in a responsible and transparent way.

We may collect and process the following data:

• School or organisation name
• Contact details, such as email address and phone number
• Purchase orders and related correspondence sent to us by email
• Technical support queries
• Stripe payment data, processed securely by Stripe

For EAL Translate, see the EAL Translate privacy notice.

We use your data to:

• Process orders and issue licence keys
• Respond to support or sales enquiries
• Send essential service-related communications, such as invoices and licence details
• Improve our website and services

We do not sell your data. We only share data with trusted service providers when necessary, including:

• Stripe, for secure payment processing
• Email providers, for order confirmations and support
• Hosting services, to run our website and backend

We process your data based on:

• Contractual necessity, to fulfil your order or enquiry
• Legitimate interest, to run and improve our services
• Legal obligation, for example tax or accounting compliance

We store your data securely and take appropriate technical measures to protect it.

Purchase orders and attachments sent to us by email are retained only where needed for financial records, and deleted otherwise.

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to or restrict processing in certain cases
• Lodge a complaint with the Information Commissioner's Office (ICO)

We use cookies only for essential site functionality, such as form security or session management.

We do not use tracking or advertising cookies at this time.

Two of our demo pages show maps from OpenStreetMap. When you open them, your browser loads the map images from OpenStreetMap's servers, which see your IP address as any website does. No cookies are set by the maps.

If you have any questions about this policy or your data, please contact us.